feature iconWhat you really really want: Recommendations and support for Volunteer Management

I'm sure you're aware that last year was the European Year of Volunteering, and that there were a number of projects delivered across the country by a range of different organisations to champion and showcase volunteering and volunteer management issues.

Here at VC Warrington, we led on the Volunteer Management project, hosting a series of webinar broadcasts, facilitating a national team of Volunteer Management Champions and delivering some individual pieces of work with organisations around volunteer-involvement. We are currently in the process of pulling together all these resources and other useful items on Volunteer Management into one place, to share with you all and so they can be easily accessed and hopefully made use of! So please do watch this space........

In addition, our report to the funder - OCS (Office for Civil Society) needs to include some recommendations for future support of Volunteer Management, based on our experiences and learning from this project and our existing work in this field. So we thought it would be good to provide those of you who care about this stuff and work in and around Volunteer Management the opportunity to contribute to this report and to make your own recommendations.

Specifically, what do you need to enable you to "replicate examples of good practice in relation to volunteer management"? (Not my words - from the tender document and my point of reference).

We need you to be as concise as possible and so we thought that this topic would also make a great Thoughtful Thursday tweet chat - enabling the 130 character challenge once again! As always, you don't have to access twitter to share your pearls of wisdom - you can make use of the comments section here. If twitter is your communication tool - you need to use the hashtag #ttvolmgrs to ensure your feedback is included.

And, not that I want to pre-empt any suggestions, but just in case - your recommendation could be about some of the following:

  • new and different learning opportunities
  • more ways to network and gain support from oneanother
  • recognition and acknowledgement of your role
  • access to resources
  • investment in your professional development
  • clear leadership of the profession
  • support for your organisation in understanding VM issues

You will have some interesting suggestions to share, I know - and I look forward to hearing them!

Comments

Profile thumb for johnr johnr
26th Jan at 12:29

One of my issues with the development of volunteering management is that many organisations/VMs instinctively look to the Govt for ‘the answer’ (ie more cash). When the govt invested £3mil in VM it was great that it showed they recognised there was a value to VM but with a few exceptions, the legacy and impact was minimal - yet more money given to the volunteering sector with the best of intentions but achieving little.

The key to all of this is about organisations themselves valuing VM – they are the ones who fund VM. If an organisation is relying on vols to develop their objectives then VM should be integral to this – not an add-on, not a project-funded post. It should be core-funded. And whose responsibility is it for achieving that? Certainly not Govt’s and this was pretty much spelled out by Nick Hurd at an AVM Conference (either last year or the year before).

So, after my rant, and to finally answer to your question @Suevjones :) what should the recommendations be to OCS?
- Ensure that there is cross-Govt understanding of what volunteering actually is and the benefits it bring
- Ensure there is cross-Govt understanding of how VM supports effective, safe volunteering
- When tenders/contracts/grants are given ensure that VM is properly resourced and supported within that (and that includes any strategic grants given) (this should be a matter of course in ensuring the services that involves volunteers delivers)
- Push for similar approaches at a local level from statutory agencies

And that’s it. Govt should not get involved in developing networks, investing in training etc. That’s for us to sort it out. We should neither be looking for handouts, nor be a govt-plaything. If VM is as important to volunteering as we think it is, then we should not need our hands holding to achieve it.

Profile thumb for HarrogateVC HarrogateVC
26th Jan at 20:18

I think it's partly our own fault in a way that VM is undervalued, because as a profession we are not always the best at selling ourselves, our skills and our achievements. Look what we achieve every single day - to us it's just a matter of course, something that we do and that we take for granted. But why should it be? Are there many other professions that achieve so much with so little?
Maybe that's partly my sales background coming out (sorry!), but I feel that we really, honestly do sell ourselves short, undervalue and underprice our training and in a way create an atmosphere in which people expect us to deliver our services for next to nothing if not nothing at all.
Agree with the sentiments above that we need to all be responsible for ensuring that VM is properly resourced, funded and supported as part of tenders and contracts, rather than going for the option of trying to get in the cheapest quote in order to win the business.
We are worth more than that, volunteers are worth more than that and we all need to raise our game, become professional in what we do and stop underselling ourselves.

Profile thumb for suevjones suevjones
27th Jan at 10:52

Great comments and useful contributions - thank you! It's a pity that more people haven't taken the opportunity to respond - although there is still time. We also received some fantastic input via the Twitter feed yesterday - you can access a summary here: http://bit.ly/z2hGgD
Thank you to everyone who took part.

Profile thumb for BoltonLadsandGirlsClub BoltonLadsandGirlsClub
30th Jan at 20:08

I'm hopefully not too late with my commment here... For successful Volunteer Management it is important that Volunteer Manager's treat their area of work in a professional manner and achieving qualifications in this field of work enables Volunteers Manager's to feel confident in the work they are carrying out thus also expecting a level of respect from other people. Two vital skills a Volunteer Manager should aim to develop are influencing and leadership (as taught on the EVM course) so that a pro-active 'movement' in this field can occur.

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  • Date Published
    25th Jan at 13:42
  • Last modified
    25th Jan at 14:42

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About Suevjones

I work as Training Manager with VC Warrington, focusing particularly on supporting and training managers of volunteers; responsible for the Excellence in Volunteer Management programme. I am passionate about raising the profile of the profession and about developing VMs to realise their potential.